We have an on-site workshop to carry out routine servicing and repairs on any bike.
Specialist repairs are also undertaken by or local service partners
300mile safety check
We offer all customers a free safety check after 300 miles. Any minor adjustments due to bedding-in will be corrected.
Click the button below to see what’s done.
We are Bosch certified and approved. We offer full diagnostics and firmware update with print-out and can install Bosch options like emtb and lock on supported motors and displays.
Basic service is £30
We are unable to offer service on bikes fitted with speed modifying devices but we can remove them and reset the bike to it’s original settings. Once fitted however the Bosch warranty is immediately void.
Diagnostics, other brands.
We are also Shimano, Fazua and Bafang approved and have the appropriate diagnostic and setting tools. Content varies by brand but basic diagnostic and updates start from £ 30
Manual fault diagnosis on older bikes without on-board diagnostics is carried out at our normal hourly rate, currently £36/hr.
An annual or 1000m service on your bike (shorter if you are a heavy user) is a good rule-of-thumb. Our checklist covers everything likely to be needed and includes minor adjustments where required. The price is around £65 and also includes the electronics diagnostics and report.
We will inform you of any essential repairs and replacement parts and their cost before continuing unless we have your prior approval.
Make your bike more comfortable
There is no one size fits all when it comes to bicycles. Many people buy bikes online or without a proper test ride and find them too uncomfortable to enjoy riding.
Of course if you bought the bike from us, we will have made it comfortable for your needs from the beginning … but if you didn’t or your riding has changed, sometimes adding a gel saddle cover will help in the short-term but a review of the basic setup and changing some parts can often help enough to get you riding comfortably.
Other repairs & upgrades
From a puncture to a suspension or drive-train rebuild, we can take care of that and advise on the likely outcome and value for money based on your riding requirements.